Base URL & service user

Basic information for accessing the REST APIs

To get started with the integration, you need the following information:

  • Base URL: the URL where all API endpoints are located for your platform instance
  • Service user: the account set up for your platform instance to fetch the authentication token for the API endpoints

Base URL

As a customer, you have a staging and production environment:

  • Staging base URL: https://api.staging.<platform_id>.platform.io
  • Production base URL: https://api.<platform_id>.platform.io

Your platform_id is provided to you during your onboarding.

Service user

The service user consists of a user name and password, which is provided to you by your account manager.